Privacy Policy

Handling of Personal Information on the RYOKO Website

RYOKO is committed to protecting the personal information obtained from parties using this website. To respect the individual’s right to privacy and to ensure that those rights are duly protected, RYOKO will comply with the laws and regulations of Japan and exercise the utmost caution in the handling of such information in accordance with the following Privacy Policy.

1. Definition of Personal Information

Personal Information refers to information that can be used to identify an individual, primarily the following:

  • Name, date of birth, gender, occupation, telephone number, address, e-mail address, etc.
  • ID numbers, passwords, etc. allocated to each individual
  • Information that can easily be checked against other information, thus enabling the identification of a specific individual

2. Collection of Personal Information and Purposes of Use

RYOKO may ask you to provide personal information to the extent necessary to respond to requests for materials or other inquiries you make to RYOKO. Such personal information will be used for the following purposes:

  • To provide a definite response to your inquiry;
  • To provide you with RYOKO products, services and related information.

If we wish to obtain your personal information for any other purpose, we will advise you in advance.

3. Disclosure to Third Parties

RYOKO will not disclose or otherwise provide any personal information you give us to any third party, with the following exceptions:

  • If disclosure within RYOKO or to an affiliated company or agent is necessary in order to respond appropriately to the inquiry;
  • If disclosure to a subcontractor or business partner is necessary within the extent of the purpose of use indicated in advance;
  • If you consent;
  • If required by law, etc.

4. Safety Measures

Your personal information will be managed appropriately under the officer responsible for its management. RYOKO will make every effort to protect your personal information, and will implement all reasonable and appropriate measures to prevent the information being leaked to outside parties and against the risk of illegal access by outside parties, falsification, etc.

5. Cookies

This website may use cookies to ascertain the state of access to the website and to enable you to view the website more conveniently. These cookies will be able to recognize your computer and browser, but they will not collect any personally identifying information unless you input such personal information yourself.

6. Checking, Amendment, Deletion and Addition of Personal Information by the User

If we receive a request from you to check, amend, delete or add your personal information managed by RYOKO, we will respond to such requests appropriately after first confirming your identity.

7. Scope of Application of this Policy

This Policy applies to this website ( It does not apply to any other websites linked to from this website. Please inquire with the owners of those websites about their respective privacy policies.

8. Inquiries about this Page

Technology Group, Administration Department, RYOKO Co., Ltd

To Inquiry Form

*Please write “Privacy Policy” as the subject heading.

RYOKO may review its policies for the handling of personal information as necessary.